Chris Ralph, CLM
As a shopping center professional for more than 23 years, I have seen few excellent temporary tenant programs and many poor programs. Judy Batson and CartWorks Corporation produced and continue to manage an excellent Specialty Leasing program at Pointe Orlando.
In 1997 CartWorks was originally engaged to design and implement a “turn key” program for the project. CartWorks produced more than was promised. Judy’s industry contacts enabled us to meet a difficult grand opening deadline. Judy produced a program from zero. She not only sourced the cart manufacturer, designed the carts, but also leased to 100% occupancy by opening day.
Under CartWorks management, the Pointe Orlando temporary tenant program has exceeded the budgeted revenue for the past 10 years. Judy has accomplished this by leasing to tenants that compliment the in-line tenant mix.
As manager of Pointe Orlando, I am thrilled that the temporary tenants are one item I do not have to worry about. CartWorks has implemented detailed and succinct systems, which keep the program moving smoothly. We also have been able to maximize revenue without having to add a Specialty Leasing Manager to our staff. CartWorks handles every detail and Judy feels like a member of our staff.
Paul Lemay
Regional Property Manager
Centro Properties Group
Judy Batson has brought a thorough and professional management style, often attracting a diverse array of specialty merchants to this center. CartWorks handles lease negotiations, contracts, rent collections, merchant management, and sales reports in a very capable manner. These skills, combined with a creative approach to finding new tenants, make CartWorks a valuable partner in maximizing both income and merchant mix.
Jim Dorriety
The BPS Group
When we first started the EFX project we knew we were going to experience times when we would need help and advice.
Little did we realize how soon we would need that advice. Almost immediately after we started talking to Mall owners and leasing agents we realized that we didn’t understand the environment or the workings of a Shopping Mall. We needed help understanding what it was going to take to put together a successful operation in a mall.
That’s when I met Judy Batson. Her insight and understanding of what it takes to be successful in the Mall world was apparent at our first meeting. However, it became even more obvious as she arranged, and helped us work through our first successful meetings with Mall management, which quickly and completely led to successful leases for the EFX Xperience.
It could ended at the successful lease negotiations. However, Judy has now truly become a member of our Team. I count on her insight and counsel on all matters concerning the Mall, from sales to operations. Our relationship with Judy is growing and so is our business. I look forward to a long association with CartWorks.
It is my great pleasure to recommend Judy Batson and CartWorks for others seeking assistance entering the temporary retail environment as a merchant or vendor.
Ken Merola
Neutrogena Corporation
The information that Neutrogena can communicate about skin care and our products is somewhat limited. First, our products are sold in a self-service environment, and secondly, there's only so much that can be told in a 30 second TV spot or on a package. In addition, Neutrogena believes that each person has unique skin care needs and that with the overwhelming number of skin care products available, we wanted to help men and women cut through the clutter to make the right product selection. For this reason, we decided to test market our own free-standing retail stores and educational centers in mall locations.
Planning, opening and running a retail and educational center were certainly not areas the company had a great deal of expertise, and we needed help. We initially hired Cartworks and Judy Batson to help us with site selection and possibly lease negotiation. But as we worked with Judy, we found that her expertise extended far beyond these areas. Judy ended up helping and/or leading us through store design, staffing, training, operations, and much more. We had many unexpected problems and Judy was outstanding at getting them resolved. She went "above and beyond" on many occasions. I recall one day where Judy went from discussing strategy to rolling her sleeves up and stocking product because it simply needed to get done.
But the quality that I most appreciate in Judy is that she seamlessly becomes part of your team; she feels the same sense of urgency, stress, pride - and accomplishment - as you do.
"Cartworks is a valuable to tool to generate "found" income. Their national and local contacts brought revenue we never would have uncovered without Cartwork's resources. I engaged Cartwork's to established a temporary tenant program and ended up utilizing their services for over ten years in programs that spread over multiple properties. One deal alone brought us $60,000 income for 90 days in vacant space.
In today's dash for cashflow, Cartworks can help"
Chris Ralph.